Terms and Conditions

These Terms and Conditions ("Terms") govern the use of online gaming services provided under the Wizardo brand through the website Wizardo casino.

The services are operated by Tusitier Ltd, a company registered in Belize (Reg. No. 000047451). The company is licensed by the Jourdan Offshore Authority under License No. ALSI-202505043-FI2.

By accessing, visiting, or using the wizardo casino website, as well as by creating an account, you agree to these Terms, Privacy Policy, and Cookie Policy. If you do not agree to these Terms, you should stop using the site. The Terms may be updated at any time. Continued use implies acceptance of the changes.

User Account

Legal Requirements

By creating an account, you confirm that you are at least 18 years old or the applicable legal age in your country.

It is your responsibility to check if online gambling is allowed in your jurisdiction.

Access may be restricted in certain countries according to legislation and international sanctions.

Registration

To use the services, you must create an account with accurate and up-to-date information. Access credentials must be kept confidential. Wizardo is not responsible for misuse of the account due to data sharing. Transferring or selling the account to third parties is not permitted. Identity verification must be completed within the specified period, otherwise the account may be restricted.

Account Issues

Any suspicious activity must be reported to support. The company may void bets or transactions in cases of technical error, manipulation, or fraud.

Multiple Accounts

Only one account per user, IP address, or device is allowed. Duplicate accounts may be closed and winnings voided.

Refunds

As a general rule, refunds are not made. Exceptions may be evaluated in technical cases. Requests should be made within 24 hours.

Deposits and Payments

To play with real money, a deposit must be made using the methods available on the site. Deposits should be made only with methods belonging to the account holder. For fraud prevention, a minimum bet volume may be required before withdrawals.

Withdrawals

Withdrawals require identity verification (KYC). Requests are processed after meeting all requirements. Limits may vary according to the payment method and user level.

Account closure

The user may request account closure at any time. The company may terminate accounts in case of violation of the Terms.

Personal data

Data is processed in accordance with the Privacy Policy.

Irregular activity

Fraud, collusion, or manipulation will result in account lock and loss of funds.

Live chat

The chat must be used respectfully. Offensive or promotional content is not allowed.

Liability

The company is not responsible for technical failures or service interruptions. In the event of a system error, bets may be voided.

Rights

The company may transfer rights and obligations as necessary.

Complaints

Complaints can be filed with support. The final decision will be from the company.

Agreement

These Terms constitute the entire agreement between the user and the company.

Copyright

All content on the site belongs to Wizardo and may not be used without permission.

Promotions

Each promotion has specific rules that must be respected.

Bonuses

Bonuses may include free spins, cashback, or extra balance.

Bonus winnings are subject to wagering requirements.

Responsible gaming

Gaming should be seen as entertainment.

Tools such as limits and self-exclusion are available.

Inactive account

Inactive accounts for more than 6 months may be closed.

AML and KYC

Wizardo applies strict policies to prevent fraud and money laundering. Users must provide documents and collaborate with checks.